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Delta Halts Hot Meal Service on Detroit Flights Due to Food Safety Concern

Delta Halts Hot Meal Service on Detroit Flights Due to Food Safety Concern
Delta Air Lines planes parked at Seattle-Tacoma International Airport on June 19, 2024, in Seattle, Washington (Kent Nishimura / Getty Images)
  • PublishedOctober 14, 2024

Delta Air Lines has paused hot meal service on over 200 flights departing from Detroit Metropolitan Wayne County Airport (DTW) due to a “food safety issue” involving its catering partner.

The airline made the decision after the facility’s kitchen failed a recent inspection, leading to the immediate suspension of all hot food production at the location.

In a statement released on Sunday, Delta confirmed that no customer or employee illnesses were reported as a result of the issue. Affected passengers were offered compensation in the form of frequent flyer miles or travel vouchers. The airline assured customers that hot meal services will now be handled by other kitchens while the Detroit facility remains inactive.

The Food and Drug Administration (FDA) has not yet commented on the matter, and it is unclear which agency conducted the inspection. While some flights were stocked with additional snacks instead of meals, a message sent to one flight crew attributed the disruption to an “unforeseen supply chain issue.”

This incident follows a previous catering problem in July, when a Delta flight from Detroit to Amsterdam was diverted after spoiled food, including moldy chicken, was discovered onboard. That event led Delta to temporarily limit its in-flight meal options on certain international routes.

CNBC and Simple Flying contributed to this report.

Written By
Joe Yans